What we do

• Our Staff
• Training
• Direct Payment Services
• Standards

 

• Good Practice
• Health and safety practices
• Stereotypes and equal opportunities
• Our policies and procedures
• Company standards
• Grievance and discipline
• Recording & Reporting Information
• Abuse/Violence (e.g. Staff protection from Abuse)
• Harassment
• Emergency Situations
• Quality Assurance
• Complaints
• Code of Conduct
• Confidentiality and Access to Information

MANDATORY STATUTORY MODULES:

• Manual handling
• Health and Safety & Infection control
• Fire Safety & Emergency Procedures
• Food and Hygiene
• First Aid at work

THESE COURSES ARE RUN AS PER CENTRES TIME TABLE SCHEDULE

1. Manual handling
2. Basic food hygiene
3. Infection control & health and safety
4. Personal hygiene
5. Basic first aid
6. Fire safety
7. Risk assessment
8. Safe handling of medication
9. Preventing abuse
10. Care planning and documentation
11. Managing challenging behaviour
12. Stress management
13. Team, management, selection & interview skills (e.g. cpd/pdp)
14. Communication skills
15. Nvq 2, 3 & 4,
16. Train the trainer
17. A1 and a2 assessor
18. Mental health
19. Basic computing & office skills (filling, faxing, emailing, interpersonal skills and report taking)
20. Financial, budget management
21. Dementia
22. Domestic training
23. Customer training
24. Esol training